Privacy Policy
This Privacy Policy explains how Dr Edson da Silva collects, uses, stores and protects the personal data of users of this website, as well as patients who contact us to book consultations, assessments or request information.
The protection of your personal data is handled with care, transparency and responsibility, in accordance with the General Data Protection Regulation, GDPR, and applicable Portuguese law.
1. Data controller
The controller responsible for the processing of personal data collected through this website is:
Dr Edson da Silva
Dental clinic in Lisbon, Portugal
Phone: +351 960 463 315
Address: Rua Professor Henrique de Barros, 6 - 2685- 339, Prior Velho
For any questions regarding the processing of your personal data, you may contact us using the details above.
2. Personal data we collect
When using this website or submitting a contact or booking request, we may collect the following personal data:
Name
Phone number
Email address
Country or city of residence
Message or request submitted through the form
Preference for an in-person or online assessment
Information voluntarily provided about your smile, goals or treatment needs
Images, photographs or clinical documents, when sent by the user for assessment
Technical browsing data, such as IP address, device type, browser and cookies
When users submit information related to their oral health, photographs or examinations, such data may be considered health data and is therefore subject to enhanced protection.
3. Purposes of data processing
The personal data collected may be used for the following purposes:
To respond to contact or information requests
To book in-person or online assessments
To carry out an initial case analysis, where applicable
To provide information about treatments, fees, availability and next steps
To manage the relationship with patients or prospective patients
To comply with legal, tax, clinical or administrative obligations
To improve the browsing experience on the website
To ensure the security, operation and performance of the website
To send communications related to requests made by the user
Personal data will not be used for purposes incompatible with those for which it was collected.
4. Legal basis for processing
The processing of your personal data may be based on the following legal grounds:
The data subject’s consent, when submitting a form, requesting contact or voluntarily sharing information
Pre-contractual steps, when requesting an assessment or information about treatments
Compliance with applicable legal obligations
Legitimate interest in managing requests, ensuring website security and improving services
Provision of healthcare or management of healthcare services, where clinical data is necessary for assessment or follow-up
Whenever health data is involved, processing will only take place where there is an appropriate legal basis and enhanced security and confidentiality measures are in place.
5. Data retention
Personal data will only be retained for the period necessary to fulfil the purposes for which it was collected.
Data submitted through contact forms will be retained for the time necessary to respond to the request and manage any subsequent communications.
Where a clinical relationship exists, data may be retained for the legally required periods applicable to clinical records, legal or tax obligations, or the establishment, exercise or defence of legal claims.
Where processing is based on consent, the data subject may withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal.
6. Sharing data with third parties
Your personal data will not be sold, rented or transferred to third parties for commercial purposes.
Data may only be shared where necessary with:
Technical service providers, such as website hosting, IT maintenance, booking tools or communication platforms
Healthcare professionals or clinical entities involved in the provision of care, where applicable
Public, judicial, tax or regulatory authorities, where legally required
Administrative, accounting or legal service providers, where necessary
Whenever third parties process personal data on behalf of the controller, appropriate measures will be adopted to ensure confidentiality and information security.
7. International data transfers
If it becomes necessary to use technological tools or platforms located outside the European Economic Area, appropriate safeguards will be adopted in accordance with the GDPR to ensure an adequate level of protection for personal data.
8. Data security
Appropriate technical and organisational measures are adopted to protect personal data against unauthorised access, loss, alteration, disclosure or unlawful destruction.
Additional confidentiality and security safeguards are applied to oral health data, photographs, examinations or clinical information.
Despite the measures adopted, no digital system is entirely free from risk. For this reason, we recommend that you do not send highly sensitive information through unsecured or unsolicited channels.
9. Cookies and similar technologies
This website may use cookies or similar technologies to improve the browsing experience, analyse usage statistics and ensure the proper functioning of its pages.
Some cookies are necessary for the website to operate. Others, such as analytics or marketing cookies, may depend on your consent.
Users may configure their browser to block or delete cookies. However, some website features may not function properly.
A separate Cookie Policy is recommended if the website uses tools such as Google Analytics, Meta Pixel, Google Ads or other analytics and advertising platforms.
10. Data subject rights
Under applicable law, the data subject may exercise the following rights:
Right of access to personal data
Right to rectify inaccurate or incomplete data
Right to erasure, where applicable
Right to restriction of processing
Right to object to processing
Right to data portability, where applicable
Right to withdraw consent, where processing is based on consent
Right to lodge a complaint with the Portuguese Data Protection Authority, CNPD
To exercise your rights, you may contact us at:
Email: geral@premiumlab.pt
The request may require confirmation of the data subject’s identity in order to ensure information security.
11. Children’s data
This website is not intended to knowingly collect personal data from children without authorisation from their legal representatives.
If data relating to minors is submitted in the context of information requests or appointment bookings, it will only be processed where necessary and in accordance with applicable law.
12. Marketing communications
Marketing communications, newsletters or promotional content will only be sent where the data subject has given prior consent or where another applicable legal basis exists.
The data subject may unsubscribe from these communications at any time, using the method indicated in the communication itself or by contacting us directly.
13. Changes to this Privacy Policy
This Privacy Policy may be updated periodically to reflect legal, technical or operational changes.
The latest version will always be available on this website.
Last updated: 20/05/2026